{"id":4229,"date":"2026-06-15T06:14:02","date_gmt":"2026-06-15T06:14:02","guid":{"rendered":"https:\/\/fip.upgris.ac.id\/?page_id=4229"},"modified":"2026-06-18T06:20:21","modified_gmt":"2026-06-18T06:20:21","slug":"complain","status":"publish","type":"page","link":"https:\/\/fip.upgris.ac.id\/index.php\/complain\/","title":{"rendered":"Complain"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<style data-wp-block-html=\"css\">\n\/* ==================== INFOCARE SERVICES UPGRIS (BLUE TO DARK BLUE) ==================== *\/\n.infocare-section {\n    max-width: 1300px;\n    margin: 60px auto;\n    padding: 20px;\n    font-family: 'Inter', system-ui, -apple-system, 'Segoe UI', Roboto, sans-serif;\n}\n\n.infocare-container {\n    background: linear-gradient(145deg, #eff6ff 0%, #ffffff 100%);\n    border-radius: 2rem;\n    padding: 2.5rem;\n    box-shadow: 0 20px 35px -12px rgba(37, 99, 235, 0.15);\n    border: 1px solid #bfdbfe;\n}\n\n\/* Header *\/\n.infocare-header {\n    text-align: center;\n    margin-bottom: 2rem;\n}\n\n.infocare-header span {\n    background: #dbeafe;\n    color: #1d4ed8;\n    font-size: 0.8rem;\n    font-weight: 700;\n    letter-spacing: 1.5px;\n    text-transform: uppercase;\n    padding: 0.3rem 1rem;\n    border-radius: 40px;\n    display: inline-block;\n    margin-bottom: 1rem;\n}\n\n.infocare-header h2 {\n    font-size: 2rem;\n    font-weight: 700;\n    background: linear-gradient(135deg, #2563eb, #1e3a8a);\n    background-clip: text;\n    -webkit-background-clip: text;\n    -webkit-text-fill-color: transparent;\n    margin-bottom: 0.5rem;\n}\n\n.infocare-header p {\n    max-width: 700px;\n    margin: 0 auto;\n    color: #475569;\n    line-height: 1.6;\n    font-size: 0.95rem;\n}\n\n\/* Content *\/\n.infocare-content {\n    display: flex;\n    gap: 2rem;\n    flex-wrap: wrap;\n    margin-bottom: 2rem;\n}\n\n\/* Image Section *\/\n.infocare-image {\n    flex: 1.2;\n    background: white;\n    border-radius: 1.2rem;\n    overflow: hidden;\n    border: 1px solid #bfdbfe;\n    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.05);\n    transition: all 0.3s ease;\n}\n\n.infocare-image:hover {\n    transform: translateY(-5px);\n    box-shadow: 0 15px 30px rgba(37, 99, 235, 0.12);\n    border-color: #60a5fa;\n}\n\n.infocare-image img {\n    width: 100%;\n    height: auto;\n    display: block;\n}\n\n.image-caption {\n    padding: 0.8rem;\n    text-align: center;\n    background: #eff6ff;\n    border-top: 1px solid #bfdbfe;\n}\n\n.image-caption span {\n    font-size: 0.8rem;\n    background: linear-gradient(135deg, #2563eb, #1e3a8a);\n    background-clip: text;\n    -webkit-background-clip: text;\n    -webkit-text-fill-color: transparent;\n    font-weight: 600;\n}\n\n\/* Info Cards *\/\n.infocare-info {\n    flex: 0.8;\n    display: flex;\n    flex-direction: column;\n    gap: 1rem;\n}\n\n.info-card {\n    display: flex;\n    align-items: center;\n    gap: 1rem;\n    background: white;\n    padding: 1rem;\n    border-radius: 1.2rem;\n    transition: all 0.25s ease;\n    border: 1px solid #bfdbfe;\n    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.03);\n}\n\n.info-card:hover {\n    transform: translateX(5px);\n    border-color: #3b82f6;\n    box-shadow: 0 8px 15px rgba(37, 99, 235, 0.1);\n}\n\n.info-icon {\n    font-size: 2rem;\n    background: #dbeafe;\n    width: 55px;\n    height: 55px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    border-radius: 1rem;\n}\n\n.info-text h4 {\n    font-size: 0.9rem;\n    font-weight: 700;\n    background: linear-gradient(135deg, #2563eb, #1e3a8a);\n    background-clip: text;\n    -webkit-background-clip: text;\n    -webkit-text-fill-color: transparent;\n    margin-bottom: 0.2rem;\n}\n\n.info-text p {\n    font-size: 0.75rem;\n    color: #64748b;\n    line-height: 1.4;\n    margin: 0;\n}\n\n\/* Button *\/\n.infocare-button-wrapper {\n    display: flex;\n    justify-content: center;\n    margin-bottom: 2rem;\n}\n\n.infocare-btn {\n    background: linear-gradient(135deg, #2563eb, #1e3a8a);\n    color: white;\n    text-decoration: none;\n    padding: 0.8rem 2rem;\n    border-radius: 50px;\n    font-size: 0.9rem;\n    font-weight: 600;\n    display: inline-flex;\n    align-items: center;\n    gap: 0.5rem;\n    transition: all 0.2s;\n    box-shadow: 0 4px 12px rgba(37, 99, 235, 0.25);\n}\n\n.infocare-btn:hover {\n    transform: translateY(-3px);\n    box-shadow: 0 8px 20px rgba(37, 99, 235, 0.35);\n}\n\n\/* Footer *\/\n.infocare-footer {\n    display: flex;\n    justify-content: center;\n    gap: 2rem;\n    flex-wrap: wrap;\n    padding-top: 1.5rem;\n    border-top: 1px solid #bfdbfe;\n}\n\n.footer-item {\n    display: flex;\n    align-items: center;\n    gap: 0.5rem;\n    background: #eff6ff;\n    padding: 0.5rem 1.2rem;\n    border-radius: 50px;\n}\n\n.footer-icon {\n    font-size: 1rem;\n}\n\n.footer-item span:last-child {\n    font-size: 0.8rem;\n    background: linear-gradient(135deg, #2563eb, #1e3a8a);\n    background-clip: text;\n    -webkit-background-clip: text;\n    -webkit-text-fill-color: transparent;\n    font-weight: 600;\n}\n\n\/* Responsive *\/\n@media (max-width: 900px) {\n    .infocare-content {\n        flex-direction: column;\n    }\n    \n    .infocare-info {\n        flex-direction: row;\n        flex-wrap: wrap;\n    }\n    \n    .info-card {\n        flex: 1;\n        min-width: 200px;\n    }\n}\n\n@media (max-width: 768px) {\n    .infocare-container {\n        padding: 1.5rem;\n    }\n    \n    .infocare-header h2 {\n        font-size: 1.6rem;\n    }\n    \n    .info-card {\n        min-width: 100%;\n    }\n}\n\n@media (max-width: 480px) {\n    .infocare-btn {\n        padding: 0.6rem 1.5rem;\n        font-size: 0.8rem;\n    }\n    \n    .infocare-footer {\n        gap: 0.8rem;\n    }\n    \n    .footer-item {\n        padding: 0.4rem 0.8rem;\n    }\n    \n    .footer-item span:last-child {\n        font-size: 0.7rem;\n    }\n}\n<\/style>\n\n<!-- ==================== INFOCARE SERVICES UPGRIS ==================== -->\n<section class=\"infocare-section\">\n    <div class=\"infocare-container\">\n        <div class=\"infocare-header\">\n            <span>WHISTLEBLOWING SYSTEM<\/span>\n            <h2>InfoCare Services<\/h2>\n            <p>\n                Universitas PGRI Semarang&#8217;s Whistleblowing System. Report any violations \n                safely and confidentially. Your identity will be protected with a strict encryption system.\n            <\/p>\n        <\/div>\n\n        <div class=\"infocare-content\">\n            <div class=\"infocare-image\">\n                <img decoding=\"async\" src=\"https:\/\/bk.upgris.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-12-101648.png\" alt=\"InfoCare UPGRIS - Complaint Form\">\n                <div class=\"image-caption\">\n                    <span>\ud83d\udccb InfoCare Complaint Form<\/span>\n                <\/div>\n            <\/div>\n\n            <div class=\"infocare-info\">\n                <div class=\"info-card\">\n                    <div class=\"info-icon\">\ud83d\udd12<\/div>\n                    <div class=\"info-text\">\n                        <h4>Data Security Guaranteed<\/h4>\n                        <p>Your identity (Name, Phone, Email) will be strictly encrypted within our system.<\/p>\n                    <\/div>\n                <\/div>\n                <div class=\"info-card\">\n                    <div class=\"info-icon\">\ud83d\udd75\ufe0f<\/div>\n                    <div class=\"info-text\">\n                        <h4>Anonymous Guaranteed<\/h4>\n                        <p>You have the right to hide your identity (Confidential) from the review team.<\/p>\n                    <\/div>\n                <\/div>\n              \n            <\/div>\n        <\/div>\n\n        <div class=\"infocare-button-wrapper\">\n            <a href=\"https:\/\/infocare.upgris.ac.id\/?utm_source=upgrisacid\" target=\"_blank\" class=\"infocare-btn\">\n                \ud83d\udcdd Submit a Report\n            <\/a>\n        <\/div>\n\n        <div class=\"infocare-footer\">\n            <div class=\"footer-item\">\n                <span class=\"footer-icon\">\u2705<\/span>\n                <span>Confidential<\/span>\n            <\/div>\n            <div class=\"footer-item\">\n                <span class=\"footer-icon\">\ud83d\udd10<\/span>\n                <span>Data Encryption<\/span>\n            <\/div>\n            <div class=\"footer-item\">\n                <span class=\"footer-icon\">\u26a1<\/span>\n                <span>Fast Response<\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>WHISTLEBLOWING SYSTEM InfoCare Services Universitas PGRI Semarang&#8217;s Whistleblowing System. Report any violations safely and confidentially. Your identity will be protected [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4229","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fip.upgris.ac.id\/index.php\/wp-json\/wp\/v2\/pages\/4229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fip.upgris.ac.id\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fip.upgris.ac.id\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fip.upgris.ac.id\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/fip.upgris.ac.id\/index.php\/wp-json\/wp\/v2\/comments?post=4229"}],"version-history":[{"count":3,"href":"https:\/\/fip.upgris.ac.id\/index.php\/wp-json\/wp\/v2\/pages\/4229\/revisions"}],"predecessor-version":[{"id":4398,"href":"https:\/\/fip.upgris.ac.id\/index.php\/wp-json\/wp\/v2\/pages\/4229\/revisions\/4398"}],"wp:attachment":[{"href":"https:\/\/fip.upgris.ac.id\/index.php\/wp-json\/wp\/v2\/media?parent=4229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}